St Michael's Road, Melksham, Wiltshire SN12 6HN

01225 702 563

Aloeric Primary School

  Helplines and Organisations Offers advice and guidance on supporting your child with their mental health

Shout (in partnership with Place2Be)

Text CONNECT to 85258

  • For: anyone in the UK
  • Available: free, 24 hours a day
  • More






We have launched a new mental health helpline for children and young people in Bath, North East Somerset, Swindon and Wiltshire during COVID-19. 

If you are already open to CAMHS, please contact your local base as usual, using the contact numbers in the contact us section. 

If you are not open to CAMHS and have a concern about a child or young person’s mental health, please phone 01865 903 777 between 9am and 5pm on weekdays.

For urgent issues out of hours (which do not require a 999 emergency response) please phone 01865 901 000.


Call 0800 1111
Chat online (set up an account first)
Send an email (set up an account first)

For: children and young people in the UK

Available: free, 24 hours a day



Support for under-18s

If you’re worried about something, talk to an adult that you trust as soon as possible.

This could be:

  • Someone in your family, like your mum, dad or carer
  • Someone at school, like a teacher or Place2Be (if you have it in your school)
  • Your doctor.



Find other places where you can get help and advice

I’m worried about my child or young person

If their life is in immediate danger, call 999.

If not, we recommend talking to someone who can help you understand what they might be going through and refer you to support in your area.

This could be:

  • Your doctor
  • The Young Minds Parents Helpline, which you can call for free on 0808 802 5544 (9.30am-4pm, Monday-Friday, UK).

Read more about supporting your child or young person





Call 116 123
Send an email (response within 24 hours)

For: adults in the UK

Available: free, 24 hours a day



    Support for teachers

    Education Support Partnership Helpline
    Call 08000 562 561
    Text 07909 341229
    For: Teachers/educators
    Available: free, 24 hours a day
    More info: